Patient Resources

At Lucia Family Dentistry, our goal is to treat you and your family with the care and respect you deserve. Every part of our practice is designed to be welcoming and inviting. We provide comprehensive services and serve patients from across the Rochester area. Our team uses each day to nurture our reputation for trusted dental care and healthy smiles.

Appointments

We are currently accepting new patients!

To schedule an appointment with Dr. Lucia or Dr. Olivares, please give our office a call at 585-586-8600. Once you are scheduled, that time will be reserved for you. If for any reason you are unable to keep your set appointment time, please give us with 24-hour notice to reschedule.

Dental Emergencies: Dental emergencies can occur to anyone at any time, often at the most inopportune moment. It could be a broken tooth, a lost crown or a toothache. Whatever the emergency, we’re here to provide you with the care you need when you need it most. Since we operate our practice through scheduled appointments, please call our office so that we can dedicate time solely to you. For any after-hour emergencies, please contact Dr. Lucia at 585-298-0123.

We are currently accepting new patients!

To schedule an appointment with Dr. Lucia or Dr. Olivares, please give our office a call at 585-586-8600. Once you are scheduled, that time will be reserved for you. If for any reason you are unable to keep your set appointment time, please give us with 24-hour notice to reschedule.

Dental Emergencies: Dental emergencies can occur to anyone at any time, often at the most inopportune moment. It could be a broken tooth, a lost crown or a toothache. Whatever the emergency, we’re here to provide you with the care you need when you need it most. Since we operate our practice through scheduled appointments, please call our office so that we can dedicate time solely to you. For any after-hour emergencies, please contact Dr. Lucia at 585-298-0123.

Preparing For Your 1st Appointment

To provide you with prompt dental treatment, please be sure to bring the following items when you visit our practice for your initial visit:

Please arrive 15 minutes before your scheduled appointment time to fill out necessary paperwork. If you would like to save time and complete your patient information and health history forms, prior to your appointment, please click the button below.

Insurance

We accept most dental insurance plans. Please familiarize yourself with your insurance plan, paying close attention to your benefit maximums, deductibles, and covered percentages. Our staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company.

Please know that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. We do not render our services on the basis that insurance companies will pay all of our fees. We base our treatment on what is best for you. Your benefits are contracted between your employer and your insurance company.

Payment

Payment is expected at the time services are rendered, unless other arrangements have been made. This includes any copayments or deductibles (amount not covered by your insurance).

For your convenience, our office accepts cash, check, Visa, MasterCard and Discover.

Referrals

We strive to make your experience memorable as an easy dental appointment. Through the years, we’ve made a lot of people happy, and they’ve enthusiastically recommended their friends and family to us. Truly the best advertising is by word of mouth, and we sincerely thank you for the many referrals you’ve made to our office.